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Cannot License New RR from Out-of-State Dealer.

ddhyper

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Just picked up my new 2025 RR in Colorado. Drove it home to Washington State. Great trip. Next day went to WA Dept of Licensing to pay vehicle taxes, registration, and Title. DOL said I needed a Manufacturer's Statement of Origin (MSO) from Ford/Dealer. Contacted CO dealer who took several days to reply. Said "it would take 2-3 weeks". What? This is a one-page document that should be readily available and transmissible electronically. In other words... "immediate". I was told only one person in the back office does this and no-one-else seems to know anything about it. Very frustrating. Will follow-up and report progress. Meanwhile... Heads-up!
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AlpineBike

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Just picked up my new 2025 RR in Colorado. Drove it home to Washington State. Great trip. Next day went to WA Dept of Licensing to pay vehicle taxes, registration, and Title. DOL said I needed a Manufacturer's Statement of Origin (MSO) from Ford/Dealer. Contacted CO dealer who took several days to reply. Said "it would take 2-3 weeks". What? This is a one-page document that should be readily available and transmissible electronically. In other words... "immediate". I was told only one person in the back office does this and no-one-else seems to know anything about it. Very frustrating. Will follow-up and report progress. Meanwhile... Heads-up!
I would ask to speak with the owner of the dealership immediately.
The certificate or origin is shipped to the dealer from Ford along with the truck.
They had it there on site when you picked up your vehicle.
They were supposed to give it to you along with a signed sales contract.

Otherwise I would bring that truck right back.

You’ve now paid for/taken out a loan on a vehicle you can’t register.
The whole thing smells like a scam!
 

Grabber

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I ran into this problem before when I bought my work truck out of state. They had to overnight me another temporary registration as the original was about to expire, took about 6 weeks to get right.
 

Catalyst

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Seems like you’re dealing with a less than stellar dealer you bought from. I bought in Nevada and live in Oregon. The dealer gave me a 14 day temporary registration and their title department sent all required docs to the DMV headquarters via FedEx and provided me tracking.

Had to wait a month for our DMV processes, but here we can do two 30 day trip permits. I only needed one to get through the waiting process for the title to be complete and registration was finalized.
 

Dingus83

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Some misinformation in this topic. Owner of the dealership is off golfing or counting his gold collection, not waiting for angry customers to call him. Common for MSO to not be on site, especially in larger dealerships. Paid cash for a new Indian last month and didn’t receive MSO until last week.
Also many states won’t accept digital titles or MSO.
Colorado dealer gave you a 60 day temp tag no?
 

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Crapblaster

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Some misinformation in this topic. Owner of the dealership is off golfing or counting his gold collection, not waiting for angry customers to call him. Common for MSO to not be on site, especially in larger dealerships. Paid cash for a new Indian last month and didn’t receive MSO until last week.
Also many states won’t accept digital titles or MSO.
Colorado dealer gave you a 60 day temp tag no?
You bought an Indian? Isn't that human trafficking🤣
 

HighDesertRanger

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What you're describing is not at all uncommon in my experience. It can take a while for paperwork to process. Don't start sweating just yet.
 

superj

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My son bought his truck in nebraska and had everything sent to me in texas. I was able to register the truck in his name with no issues
 

Roverhound

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I bought an out of state truck. Dealer put on 90 temp tags and took care of all paperwork for me. Surprised your dealer didn't do the same.
 

BriSco

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Lots of dealer have to borrow money to buy the trucks from Ford. I’ve been told that some finance companies hold the MSO until they receive payment for the truck. It then gets mailed to the buyer. Mine took two weeks to arrive.
 

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superj

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I bought an out of state truck. Dealer put on 90 temp tags and took care of all paperwork for me. Surprised your dealer didn't do the same.
thats funny they did that. all the dealers i have bought from said they won't do out of state title work for people and only send the packet in the mail to the buyer to handle it all. its awesome yours did though
 

HighDesertRanger

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thats funny they did that. all the dealers i have bought from said they won't do out of state title work for people and only send the packet in the mail to the buyer to handle it all. its awesome yours did though
It varies dramatically from state to state and even dealership to dealership.
 

Litt

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Just picked up my new 2025 RR in Colorado. Drove it home to Washington State. Great trip. Next day went to WA Dept of Licensing to pay vehicle taxes, registration, and Title. DOL said I needed a Manufacturer's Statement of Origin (MSO) from Ford/Dealer. Contacted CO dealer who took several days to reply. Said "it would take 2-3 weeks". What? This is a one-page document that should be readily available and transmissible electronically. In other words... "immediate". I was told only one person in the back office does this and no-one-else seems to know anything about it. Very frustrating. Will follow-up and report progress. Meanwhile... Heads-up!
Bought my Ranger in NH, salesman handed me all documents that needed to be brought to my local insurance agent for stamping then off to Massachusetts Registry of motor vehicles where I paid sales tax and registration fee. Very simple, sounds like questionable dealer🤦‍♂️ good luck.
 

RonM_TX

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Bought my RR from a dealership in Minnesota, had it shipped to Texas. Salesman sent me the MSO and loan documents, they arrived two days after I received the vehicle. Registration was simple and straightforward.
Not sure why your dealership is dragging their feet. If you don't get it I would contact the state AG or consumer protection agency in the state the dealership is in.
 

sweeks888

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That sounds like BS... I live in Richland WA, just bought my RR 2 months ago from a dealer in Billings MT. Had it shipped here, went down to the DMV and had NO issues paying taxes & getting registration as soon as the title showed up.
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