Allocation for Ranger Raptor

[LoneStarCaviar]

Yes, originally. There was not supposed to be any retail raptor orders, period. Each dealer was to get one stock unit at the start. This got blown up by dealers either ignoring this or somehow never seeing the several communications from Ford. In such stock and retail orders were submitted and often more than 1.

Ford's screw up was 1) trusting the dealers to keep this info private and that they'd follow the rules 2)not closing the order banks such that retail orders couldn't be submitted.

The dealers were who really f'd this up but ford has some blame too.

Now to what's happening. With Ford's terrible ordering situation with the bronco they have a huge recent black eye. So it seems since this got all f'd up ford is now saying screw what we were going to do and we will just pull orders kinda randomly like they do on all other vehicles, based on dealer size, allocation, commodities available in a given region, etc. So there seems to be no rhyme or reason as to why one order gets picked over another on the outside. As both stock and retail orders are being picked up and the time the order was submitted seems to have no bearing on things.

So in the end, the dealers really f'd the Ranger raptor order process from the beginning, but now ford is compounding that by further screwing the process up.

Your comment is very enlightening. I ordered my RR in May in azure. I'm pretty tight with my dealer, I bought my 18 Shelby raptor, 21 f250 platinum, used 21 jeep Wrangler rubicon, 2017 dually platinum, and gt350r heritage from them, so they like me as a customer. They told me they had a second RR ordered in Black with decals, and that I get the first one they receive if I want it. My salesman told me they have a build date of late January on the black one, and still nothing on the azure I ordered. Now after reading your comment, I believe my dealer must have ordered the black one before mine, and mine is technically not an allocation. Looks like I'm getting a black RR instead lol.

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[RR2024]

I suspect another wrinkle may be that there are two types of Ford dealerships (1) general consumer with a mix of cars, SUVs, Mavericks, Rangers, and F-150s (possibly also doubling as a Lincoln dealer in smaller towns), ans (2) truck centers that focus almost exclusively on trucks and may for example stock F-550 chassis units that would never appear on a consumer lot.

My understanding is these truck centers are the greater among equals due to their volume (e.g. private and government fleet orders, small businesses, etc) and the profit they generate for FoMoCo. They get more truck allocations access the board and are used to working direct with Ford on unusual government fleet orders. Keeping these dealers happy is an unwritten priority even if that means allowing multiple Ranger Raptor orders. Is it fair to consumer dealers, no. Does it make for good business, yes.

 

[Poppy56]

I just don't understand how you got scheduled already as a 2nd order from December.
I ordered mine May 23' and don't even have a build date.

Same for me. I ordered mine 5/26 and was the only order at my dealership. I checked via Ford Chat yesterday and my RR is still not scheduled.

 

[Bt_okst]

I just don't understand how you got scheduled already as a 2nd order from December.
I ordered mine May 23' and don't even have a build date.

Should not have happened.

 

[Wisdumb]

I've lost so much faith in Ford through this process. They can't even use parts constraints as an excuse here, because I selected zero options on my Raptor. Haven't seen a bit of progress since ordering 8 months ago, then there's people that ordered two weeks ago and are already scheduled. The dealership can't tell me anything, the regional rep can't tell me anything, Ford chat can't tell me anything (they're totally incompetent and ended the session before I could respond). Does anybody at Ford actually know what's going on? Doesn't seem like it.

Maybe the official @Ford Motor Company account can provide some answers?

My experience has been practically identical.

 

[Wisdumb]

I would personally never put down $30K and hopefully it is a refundable deposit.

$30k in the bank from selling my Jeep.

 

[Wisdumb]

Awesome Alex, one step closer to your new Ranger! Thanks for sharing and for being part of the Ford family!

Care to weigh in on why people that ordered 8-9 months ago aren't even scheduled yet when we have people that ordered in December that have build dates already?
Identical trucks, no addons. Why such a huge difference and why not respect the customers that have had orders in for nearly ten times longer?
I'll give it a 2% chance of substantive response. Please surprise me.

Crosspost, but I am trying.

 

[Rda2w]

Maybe not enough people learn that "Life isn't always fair" as a kid.

If I had ordered in May and still haven't been scheduled, I'd be talking with my dealer to find out why. If they claim to not know why, they're either not telling the truth or not doing their job. Whining and throwing blame around on a forum isn't going to solve the problem.

 

[fe390hipo]

When I ordered my ranger raptor my dealer told me that ford had changed the order process as some dealers were creating fake orders in other words the order has to be for a real person with a drivers lic and email etc so when I ordered I had a copy off my order form my dealer and form Ford with in an hour of my order being built for me in my name, then 3 months later I recieved my week to be built maybe some dealers are not being honest with their customers.

 

[MAV]

Y'all know this is Biblical, right?

And when evening came, the owner of the vineyard said to his foreman, ‘Call the laborers and pay them their wages, beginning with the last, up to the first.’ And when those hired about the eleventh hour came, each of them received a denarius.

Now when those hired first came, they thought they would receive more, but each of them also received a denarius. And on receiving it they grumbled at the master of the house, saying, ‘These last worked only one hour, and you have made them equal to us who have borne the burden of the day and the scorching heat.’

But he replied to one of them, ‘Friend, I am doing you no wrong. Did you not agree with me for a denarius? Take what belongs to you and go. I choose to give to this last worker as I give to you. Am I not allowed to do what I choose with what belongs to me? Or do you begrudge my generosity?’

So the last will be first, and the first last.

 

[yoopercharged]

Maybe not enough people learn that "Life isn't always fair" as a kid.

If I had ordered in May and still haven't been scheduled, I'd be talking with my dealer to find out why. If they claim to not know why, they're either not telling the truth or not doing their job. Whining and throwing blame around on a forum isn't going to solve the problem.

My dealer talks to their regional rep every week. No answers. Thanks for the suggestion though.

Nothing is ever fair, but I think it's reasonable to ask for open and honest communication when you've ordered a vehicle worth a substantial sum. Apparently that qualifies as "whining."

 

[Rda2w]

Not singling anyone out, just seems to be an ongoing theme. I agree, that the dealer should be providing "honest" communications. I would definitely expect the regional rep to know, or get an answer to, why a particular order isn't being scheduled. I would always prefer bad news over insincere "no news" if they have it. I get the feeling some hold back the bad news for fear of losing a sale.

 

[Reese S. Pieces]

Y'all know this is Biblical, right?

And when evening came, the owner of the vineyard said to his foreman, ‘Call the laborers and pay them their wages, beginning with the last, up to the first.’ And when those hired about the eleventh hour came, each of them received a denarius.

Now when those hired first came, they thought they would receive more, but each of them also received a denarius. And on receiving it they grumbled at the master of the house, saying, ‘These last worked only one hour, and you have made them equal to us who have borne the burden of the day and the scorching heat.’

But he replied to one of them, ‘Friend, I am doing you no wrong. Did you not agree with me for a denarius? Take what belongs to you and go. I choose to give to this last worker as I give to you. Am I not allowed to do what I choose with what belongs to me? Or do you begrudge my generosity?’

So the last will be first, and the first last.

Amen to that!

 

[Chassis N2531]

When I ordered my ranger raptor my dealer told me that ford had changed the order process as some dealers were creating fake orders in other words the order has to be for a real person with a drivers lic and email etc so when I ordered I had a copy off my order form my dealer and form Ford with in an hour of my order being built for me in my name, then 3 months later I received my week to be built maybe some dealers are not being honest with their customers.

I think there's something to this. My dealer said he needed my email and a copy of my drivers license to prove that it was a "sold" order.

 

[cc1999]

I think there's something to this. My dealer said he needed my email and a copy of my drivers license to prove that it was a "sold" order.

Ford has been doing that to a lot of dealers the past couple years, to validate sold orders the dealers have in the Ford Order bank.

That should mean the order was placed and Ford is just wanting to verify that it really was in fact a legit sold order.

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