Bluetooth connectivity

[Falconer]

I've had my RR for 6 months, love the truck. But the Bluetooth connection with my iPhone 15 Pro Max is inconsistent and will drop the connection to the phone.

Here's what happens: Once I get it connected, then turn off the truck, it will not consistently reconnect (to CarPlay) when I turn start the truck the next time. It may connect with the next 3 or 4 starts, but then the connection is lost and I have to manually reconnect it (but not pair) all over again. I have deleted and added the phone, plus re-paired 3 times with no improvement. The connection is only lost when the truck is turned off. It isn't lost when I'm using an app in CarPlay or Spotify, etc.

The local dealership says there were problems with the Bluetooth Sync 4 systems on Explorers & Expeditions with similar symptoms and a fix is scheduled to come out in February 2025 that will upgrade the "A-Pim" (??) software. I don't want to wait only to find out this update wouldn't apply to this situation.

Any suggestions are appreciated. Thanks.

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[JoeCapNoCap]

Happens to me too in my XLT. Its the apple car play it sucks!I have to shut the truck off and open the door and start it again and most times it re connects. Also my google maps freezes using apple car play sucks when you are on a highway and miss your exit lol

 

[stuartmunto]

Just an fyi - wireless apple carplay connects to the car via wifi, not Bluetooth.

You may have wifi interference which is causing connection issues - Try disabling Bluetooth on your phone so it will only connect to your car via wifi (CarPlay)

 

[dguffin]

I don’t use Car play, but have iPhone 16 issues with phone connecting intermittently on start up. My iPhone 15 didn’t have this issue the first 5 month of vehicle ownership.

 

[Cronn99]

You can just do a reset of the sync system from steering wheel and it will reconnect, also I found that if you turn off automatic updates it happens less frequently.

 

[Falconer]

Happens to me too in my XLT. Its the apple car play it sucks!I have to shut the truck off and open the door and start it again and most times it re connects. Also my google maps freezes using apple car play sucks when you are on a highway and miss your exit lol

I have used that fix as well. It works, but I'm looking for a more permanent solution. I haven't experienced the problem you mention in google maps however.
I agree with other posters, CarPlay is deficient.

 

[Falconer]

Just an fyi - wireless apple carplay connects to the car via wifi, not Bluetooth.

You may have wifi interference which is causing connection issues - Try disabling Bluetooth on your phone so it will only connect to your car via wifi (CarPlay)

You can just do a reset of the sync system from steering wheel and it will reconnect, also I found that if you turn off automatic updates it happens less frequently.

I agree you can reset from your steering wheel. But I don't want to have to reset the connection every time the connection is dropped. There should be a permanent fix for this.

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